General terms and conditions

Table of content

Welcome to!

You can place your order in the online store to Hungarian and certain foreign addresses / receiving points ( For more information on ordering abroad, see here )

You can get answers to your questions in English or Hungarian:

Our company reserves the right to amend the provisions of this GTC. Therefore we ask you to read through the terms and conditions before each purchase. If the GTC is amended, the provisions of the GTC in effect on the date when you place your order are applicable.

By using the website, the User accepts the present GTC.

Payment options:

  • The Service Provider provides the value of the offered products and services in Hungarian forint (HUF) currency.
  • During the online payment, the transaction takes place in HUF, regardless of whether the Buyer's bank card, bank account or Paypal account are not in HUF.
  • In Hungary, cash payments are made in HUF.
  • In a country other than Hungary, cash payments are made in the currency of the country of delivery.
  • The amount actually charged to the Buyer (due to card company, issuing bank, Paypal or cash exchange conversions) may differ minimally from the price published by the Service Provider due to the exchange rate change. This discrepancy is entirely at the risk of the Buyer; in this connection, the Service Provider does not assume any obligations or make any claims.
  1. Bank Transfer,
  2. Credit card,
  3. Pay on Delivery orders can be paid using cash or credit card/debit card,
  4. Paypal


Service Provider will issue an electronic invoice, which will be sent to the User's e-mail address.

The online store is operated by:

AntiBacVir Kft.
H-6500, Baja, Szarvas G. u. 3. Hungary
FAX: +36-79-326581
EU VAT number: HU27319806
Registration authority: Kecskeméti Törvényszék Cégbírósága
Company registration number: 03-09-133418
Bank account number: TransferWise Europe SA 12600016-12629638-12611192
IBAN: HU84 1260 0016 1262 9638 1261 1192
Tel: +36-79-326-581 - Hungarian only (We do NOT accept orders by phone!)


By ordering in the online store, all customers declare that they accept these terms and conditions and are aware of the order process.

Terms and Conditions

It is a condition for shopping online that you should give your data correctly and accept the General Terms and Conditions.

The owner or operator of the website reserves the right to verify the authenticity of the customer's order data (at the time of purchase), as the reality of the data contained therein is questionable or incomprehensible. If our attempt to contact us to clarify your order details fails, your order will be canceled.

We only accept orders from persons over 18 years of age with a home address, active e-mail address and telephone number!

The purchase price is the price next to the indicated products, which is a gross price (including VAT), but does not include the delivery fee, which is indicated separately (the delivery fee also includes VAT).

The AntiBacVir Kft. reserves the right to change prices. Our prices and products are subject to change. The products shown in the photos may be slightly different from the actual products, but this does not affect the recognisability or identifiability of the products.

In the case of discounted goods or prices, the promotion always lasts until the specified date and / or until the stock lasts (prices always include VAT).

Referrer coupon system

Users registered on the website and guest customers (hereinafter referred to as "Referrer") may also use the Referral Coupon System.
If a person who has not yet made a purchase in the online store makes a purchase through a Referrer coupon link within 60 days, the Referrer will be entitled to a one-time use coupon, which will be sent to them by email. It is important to highlight the purchase through the link as a condition.
The amount of the discount provided by the coupon is available in the email sent to the Referrer and/or after logging in on My Account. A Referrer can have any number of coupons at the same time.
Coupon expiry date will be available in the email sent to the Referrer and/or after login on the 'My Account' page. The coupon cannot be used after the expiry date.
Coupons are not redeemable for cash and are not transferable to another person, and can only be used for purchases made in the online store on the 'Checkout' / 'Cart' page.
The discount cannot be applied to promotional products and products excluded from the coupon.

Delivery Address:

You may indicate your home or work address for the purpose of delivery. The address for delivery may be different from the billing address. For delivery please indicate the address where you stay or the recipient stays at the anticipated time of delivery. You cannot later modify the address that you gave for delivery when placing your order.

If you have any specific wishes in relation to the ordering or delivery, please let us know by email at and we will do our best to comply with your wishes. The costs and consequences of an incorrect delivery address shall be borne by the person who provided the incorrect address.


In the case of a package delivered by a courier service, some suppliers try to reach our customers by phone, so when ordering, please provide a telephone number where you can be reached, so that you can arrange a new date or other delivery address with the supplier.

Upon receipt of the shipment, check the integrity of the package in the presence of the carrier or postman! Do not take a damaged package!

Delivery time:

With courier: 1-3 working days in Hungary

International orders: we provide affordable delivery to the following countries, delivery times vary by country:

Austria, Belgium, Bosnia and Herzegovina, Croatia, Cyprus, Czech Republic, Denmark, United Kingdom, Northern Macedonia, Estonia, Finland, France, Greece, Netherlands, Croatia, Ireland, Poland, Latvia, Lichtenstein, Lithuania, Luxembourg, Hungary, Malta, Montenegro , Germany, Norway, Italy, Portugal, Romania, Spain, Slovakia, Slovenia, Switzerland, Sweden, USA.

To view international shipping rates and deadlines, add the product to your cart and select which country you want to order.

You can choose from the listed delivery methods when finalizing your order.

After each order received in the online store, our system sends an automatic acknowledgment of receipt of the order, notifying our customers that our system has received and stored the order and informs the customer about the delivery date of the product. This message arrives in the customer's e-mail box after each basket order, regardless of stock.

If each of the ordered product(s) is/are on stock, we will forward it/them to the address given within the time selected from the delivery times (save for public holidays, Sunday and Saturday).

The product(s) ordered on the website will be delivered in the original packaging.

AntiBacVir Kft will NOT have any liability for damages in the event of any delay in or the total failure of the delivery.

If an order is not fulfilled through your fault, we will only re-deliver the order at your request once the new delivery charges have been paid.

If the buyer does not request another delivery, AntiBacVir Kft is obliged to refund the amount paid by the buyer for the products to the buyer's bank account / Paypal immediately, but no later than within thirty days after the withdrawal.

Handling complaints

Our company always strives to fully serve its customers and contribute to their satisfaction, however, this may not be fully successful.

Please be informed that if you wish to make a complaint about our services or products, you can contact us by email at (Hungarian or English). Once we receive your complaint in writing (registered letter, fax, email), we will investigate it immediately and notify you of the outcome of our investigation no later than 30 days after receipt of the letter.

Distance contract

By sending the Order and confirming it by AntiBacVir Kft., The contract between the absentees is concluded between AntiBacVir Kft. As the Supplier and the Customer as the Buyer under the following conditions:

If it is not possible to fulfill the order for any reason whatsoever, then the Supplier is obliged to get in contact with the Customer without delay by email or phone for further consultation.

The buyer is obliged to take over the products ordered by him / her and delivered to the indicated address.

Cancellation of purchase

Every individual has the right to cancel the purchase after the order, before the receipt of the e-mail indicating the start of delivery. You must notify us of this request by e-mail. In this case, the buyer will not bear any costs.

The Customer may withdraw from a purchase without giving reasons for the withdrawal within 14 days of the receipt of the products. The right of withdrawal is granted for all products which are returned to AntiBacVir Kft. in the original quantity and quality, without opening – without anything missing from its packaging or the product. Customers are requested to notify of withdrawal by email or mail. AntiBacVir Kft is obliged to refund the full amount paid by the buyer immediately, but no later than within 14 days after the withdrawal, including the costs incurred in connection with the performance. In case of payment by cash on delivery - based on the express consent of the consumer - AntiBacVir Kft will refund the amount to the buyer's bank account or PAYPAL account.

AntiBacVir Kft is only obliged to refund the total purchase price to the Customer if products are returned without any damage, in intact packaging. If the packaging is not intact, the Customer must bear the full price of the product.

Your online rights are available HERE

An online dispute resolution platform is available HERE

The Parties agree on the national jurisdiction of the European Consumer Center to settle any disputes:

Bács-Kiskun County Conciliation Board
Address: 6000 Kecskemét, Árpád krt. 4.
Phone numbers: +36-76-501525, +36-76-501500
Fax number: +36-76-501538

Issues not provided for herein will be governed by the relevant rules of the European Union and the relevant rules of the agreements made between distant parties. AntiBacVir Kft. stores the data of Customers together with the data about transactions in order to perform agreements and handle any complaint that may arise and transmits such data to its subcontractors in charge of the delivery. The subcontractors however are not entitled to store or keep or transmit to any third party any such data any longer after the delivery.


We undertake the warranty and guarantee set out in law for our products. The term of warranty can be seen on the packaging of each product.

By virtue of the warranty right, the warrantor undertakes to deliver a faultless product to the Customer upon purchase, which means that the product does not have a defect which will only come to light later. A defect means that the product has a defect in terms of quantity or quality.

The cause of the defect must exist when using the product, the buyer must prove that
– the defect already existed before delivery
– the defect could not be detected before delivery
– the buyer is not responsible for the occurrence of the defect

Under the warranty right, the buyer is entitled to a replacement.

Privacy policy, data sharing and data management information website and online store's Privacy policy, data sharing and data management information is an inseparable part of the GTC.

Limitation of Liability

Purchasing in the online store presupposes the customer's knowledge and acceptance of the possibilities and limitations of the Internet, especially with regard to technical compliance and errors.

The online store is in no way responsible for the following events, for whatever reason:

  • any alteration or loss of data sent and/or received by internet;
  • any malfunction in the Internet network that prevents its proper operation and purchase in the online store.
  • any malfunctioning of the transmission devices on the communications lines
  • loss of any mail, but most of all, any data irrespective of whether it was received on paper or electronically;
  • any malfunctioning of any software
  • the consequences of any software error, abnormal event or technical failure.

The website is not liable on any way for any loss or damage which has arisen due to interconnection with the webshop, whether directly or indirectly.

It is the liability of the Customer to assess how he/she can protect any unauthorised access to his/her data stored on his/her computer.

The Customer is solely responsible for connecting to and purchasing in the website.

The website may not be held liable in the event of any force majeure or event beyond its control.

Legal notice of AntiBacVir Kft.

Terms of use

When you use our website, you (hereinafter “user” or “customer”) accept the terms and conditions listed below, which we are entitled to change at any time. We take it for granted that you read these terms and conditions through and you may not base any claim or complaint on the fact that you did not read them through. Wherever appearing in the document, widely used terms and expressions (such as link, website, homepage, mail etc.) are not explained, as they are part of the international internet terminology and we take it for granted that their meanings are well known, as these are terms basically necessary for the use of the internet.
The website is owned by AntiBacVir Kft responsible for the operation of this website.

Trademark rights

“ and” are domain names registered for the benefit of AntiBacVir Kft. The use of this copyrighted name or term by any third party violates the rights of AntiBacVir Kft., for the prevention and damage of which AntiBacVir Kft is ready to take all necessary steps.
The names of the companies, product names and logos available on our pages are in all cases the exclusive property of these companies registering them, their own trademarks.


The information on the website is protected by copyright and in other ways (eg the Civil Code), so their use requires the prior permission of the website owner. Unauthorized and illegal use will result in legal action.

References to, copying information

The website of the user may not make the impression that AntiBacVir Kft recommends buying any product distributed by them.

Reader's consent

In the event that you visit our pages, we will consider that you have taken note of what has been described. We do not differentiate between our registered and unregistered users. We reserve the right to change what is described freely.


Some of the services on are only available to registered visitors. Registration is free. Our registered reader acknowledges that in case of violation of any of the rules contained in this document, AntiBacVir Kft may restrict or terminate the access right of the registered reader.

Other information

Disclaimer of AntiBacVir Kft.

We do not accept any liability for any result obtained from making use of any information available on the website. AntiBacVir Kft is not responsible for the accuracy, reliability or completeness of the content accessible (including the software used during operation) and any direct or indirect loss or damage resulting therefrom, as the content on is only indicative.
Our work is assisted by health experts, to whom you can also ask questions through our e-mail address, to which we will send the answer by e-mail. We will also send you a regular newsletter to your inbox if you have registered to use this service. When reading the brochures, articles and answers listed, always please bear in mind that these do not substitute professional medical care. They are only intended for informal purposes and may not be deemed to be official health advice or recommendation.
Before making any health, business or other decision, please seek advice from a health care professional in addition to using this website; you use any information on this website at your own risk.
37/2004. Pursuant to Section 6 (2) of the ESzCsM Decree, it is prohibited to attribute to a product a preventive or curative effect or to refer to such a property during the labeling, display and advertising of a food supplement. In light of this, the distribution company (AntiBacVir Kft) Does not attribute the disease-preventing or curative effect to the products. The use of the products strengthens the body's self-healing and is not a substitute for the necessary medical treatment, so consult your doctor. If you are also taking medicines, do not leave them without consulting your doctor, and in any case overnight.
Please be reminded that our information is intended for adults or teenagers under their parents’ supervision. Nevertheless we state that we do not undertake any warranty for any information originating from any third party on the website.
Our pages may contain links to websites operated by third parties. If it comes to the attention of AntiBacVir Kft that any page linked or linking infringes any third party right or the laws in effect, then AntiBacVir Kft will remove the link immediately from the website. In addition AntiBacVir Kft does not accept any liability for any link used by it or the content of any website that can be reached through the links.
When publishing advertisements, we fully respect the provisions of the European Union on advertising for business purposes and the established practice of the self-regulatory advertising market.
We are happy to read your comments or proposals in relation to our pages, their content or their professional or scientific accuracy. If you have any comments, please get in touch with us by email at In each case AntiBacvir Kft endeavours to make inquiry into any complaint and remedy any problem, if needed.


The goods offer of the AntiBacVir Kft webshop consists of products and / or services.

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